Frequently Asked Questions

We aim to respond to all enquiries within one business day. For urgent matters, call us during business hours on +61 2 8814 5235.

Yes - we're happy to arrange a demo or site visit for qualified projects. Just mention it in your message and we'll follow up to organise a time.

Email support@halytech.com.au or call us during business hours. Include your device model and serial number where possible so we can assist you faster.

Yes. Contact us via the contact page or email sales@halytech.com.au to discuss pricing, availability, and volume orders.

The Illuminator is a sports lighting control system that allows councils, clubs, and facility managers to operate floodlights on sports fields. Halytech's Illuminator range enables users to switch lights on or off, schedule sessions, and monitor usage via mobile phone, keypad, or online portal.

The Illuminator uses 4G mobile (SMS and data), or Ethernet, to control lighting circuits via intermediate relays and contactors. Users switch lights on and off by sending a text message or entering a keypad code. Administrators use the unit's web interface, or Illuminator Central, for scheduling and oversight.

Illuminator 2 is a new product with new hardware inside, although the two look the same from the outside. It adds Wi-Fi for setup, secure email, remote software upgrades, system alarms and the full Spider alarm suite.

No. Clubs send a standard SMS from any mobile phone using their 4-digit PIN. An optional numeric keypad gives control without a phone.

Yes. Administrators can create weekly automatic lighting timers through the web interface, ensuring lights turn on and off according to programmed times.

The Illuminator is not directly compatible with DALI lights, but third-party DALI controllers can be implemented to set lighting scenarios to dimming levels for training, competition, or professional games.