Frequently Asked Questions

We aim to respond to all enquiries within one business day. For urgent matters, call us during business hours on +61 2 8814 5235.

Yes - we're happy to arrange a demo or site visit for qualified projects. Just mention it in your message and we'll follow up to organise a time.

Email support@halytech.com.au or call us during business hours. Include your device model and serial number where possible so we can assist you faster.

Yes. Contact us via the form above or email sales@halytech.com.au to discuss pricing, availability, and volume orders.

The Illuminator is a sports lighting control system that allows councils, clubs, and facility managers to operate floodlights on sports fields. Halytech's Illuminator range enables users to switch lights on or off, schedule sessions, and monitor usage via mobile phone, keypad, or online portal.

The Illuminator uses GSM/SMS or Ethernet communication to control lighting circuits. Users activate or deactivate field lights by sending a text message, entering a keypad code, or using the Illuminator Central web platform for remote access and scheduling.

Illuminator 2 is the latest version featuring faster communication, updated hardware, and enhanced integration with Illuminator Central. It is designed for councils managing multiple sites, with improved reliability and easier setup.

No. The Illuminator system includes an optional numeric keypad that allows users to turn lights on or off using access codes, ideal for clubs or community users who want to keep access simple.

Yes. Users can create weekly automatic lighting timers through the web interface, ensuring lights turn on and off according to programmed times or booking events.

The Illuminator is not directly compatible with DALI lights, but third-party DALI controllers can be implemented to set lighting scenarios to dimming levels for training, competition, or professional games.